services to customers. Discussing equipment needs and system requirements with customers and engineers Collaborating with the sales teams to understand customer requirements and provide sales support. Generating modifying products to meet customers' technical requirements and needs. Helping customers who have problems with
Richards Bay. The Spare Parts Manager reports to the Customer Relations Manager and manages 6 subordinates. spare parts revenue as well as the increase of the customer service levels. This position is key for the increase increase of turnover and profitability by increasing customer satisfaction. Spare Parts function Manage the parts and implement a process roadmap to fulfil customer demand. Budgeting and forecasting order intake and market offerings. Expedite all customer orders. Manage customer relationships with regular progress
initiatives
INVENTORY
CUSTOMER SERVICE
PEOPLE
(refuelling, cleaning, etc.) Interacting with customers in a professional manner Performing pre- and post-trip cost-effective service to our customers by ensuring that the customer receives the (1) The right product;
stock • Weekly and monthly order taking from customers • Capturing of sales orders on the ERP system follow-up and delivery of orders • Follow up on customer payments prior to new scheduled order taking • Manage and record consignment stock at assigned customers • Participate in marketing events such as seminars at the front desk and assist in all sales to customers • Other duties as assigned Qualifications / Requirements: stock • Weekly and monthly order taking from customers • Capturing of sales orders on the ERP system
stock • Weekly and monthly order taking from customers • Capturing of sales orders on the ERP system follow-up and delivery of orders • Follow up on customer payments prior to new scheduled order taking • Manage and record consignment stock at assigned customers • Participate in marketing events such as seminars at the front desk and assist in all sales to customers • Other duties as assigned Qualifications / Requirements: stock • Weekly and monthly order taking from customers • Capturing of sales orders on the ERP system
The main purpose would be to analyse Customer Technical problems, improve and modify equipment. Feasibility
commissioning and training where necessary at customer site.
Key Responsibilities:
reduce stock; Weekly and monthly order taking from customers; Capturing of Sales orders on the ERP system and follow up and delivery of orders; Follow up on customer payments prior to new scheduled order taking; Manage and record consignment stock at assigned customers; Participate in marketing events such as seminars at the front desk and assist in all sales to customers; Work Times: Monday to Fridays: 8h00 till 17h00
reduce stock; Weekly and monthly order taking from customers; Capturing of Sales orders on the ERP system and follow up and delivery of orders; Follow up on customer payments prior to new scheduled order taking; Manage and record consignment stock at assigned customers; Participate in marketing events such as seminars at the front desk and assist in all sales to customers; Work Times: Monday to Fridays: 8h00 till 17h00
reduce stock; Weekly and monthly order taking from customers; Capturing of Sales orders on the ERP system and follow up and delivery of orders; Follow up on customer payments prior to new scheduled order taking; Manage and record consignment stock at assigned customers; Participate in marketing events such as seminars at the front desk and assist in all sales to customers; Minimum 5 years' experience as a salesperson