optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
the opportunity to work with Microsoft Azure and Amazon Web Services (AWS). Key Responsibilities: Deploy
Monitor and evaluate the performance through call monitoring, role-playing, and performance metrics experience in sales training within a BPO or contact centre environment.
Cloud (Block Storage, Elastic San and Blob Storage) Amazon AWS (S3, EFS, Elastic Block Storage) Backup Technologies
experience with cloud platforms and services such as Amazon Web Services (AWS) and Microsoft Azure. Ability
rapport with clients through multiple channels, e.g., calls, web, chat, and video. Take ownership of client
skills, both verbal and written and be able to cold call potential clients with confidence are. • Excellent
rapport with clients through multiple channels, e.g., calls, web, chat, and video. Take ownership of client
Contact Nicole Flatscher nicolede-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities
skills, both verbal and written and be able to cold call potential clients with confidence are. • Excellent