Candidate requirements:
Matric minimum
handling customer relationships and developing & promoting products and services in the inbound travel
Main job function
CORE PURPOSE OF THE JOB
To oversee the central operations department which consists of 8 key functional area of the bank. This role is pivotal in ensuring the smooth and compliant operation of the Bank's
Contact Centre Team Coach
Based in Randburg
Fixed term contract
The position of the Team Coach is to lead an inbound voice/messaging customer servic
Based in Randburg
Shifts between 07:00 am- 20:00 pm
Working from Monday to Monday including public holidays- 45 hours week scheduleÂ
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OVERALL PURPOSE OF JOB:
Process customer service and technic
M-KOPA Customer Service - Team Coach
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The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected
assisting customers with product or service-related issues. Answering Calls: Handle inbound and/or outbound