advisors are responsible for handling difficult calls. It is their responsibility to retain clients and Previous call centre experience - preferably in a client centric or sales environment Previous call centre
growing telesales team. Please note we are not a call centre we are a direct marketing company that sell its own products. We are not looking for normal call centre staff who read scripts, we are looking for true standards. Accurately capture client details. Ensure call backs status are timeously contacted and followed
growing telesales team. Please note we are not a call centre we are a direct marketing company that sell its own products. We are not looking for normal call centre staff who read scripts, we are looking for true standards. Accurately capture client details. Ensure call backs status are timeously contacted and followed
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
following benefits: Allan Gray Retirement Annuity Hollards Life Policy Years of service incentive Half day
• Santam • Echelon • IUM • King Price • Rodel (Hollard and Bryte) Important: It is not necessary to have
• Santam • Echelon • IUM • King Price • Rodel (Hollard and Bryte) Important: It is not necessary to have
essential
We are looking for a professional and client-centred individual with attention to detail and good office compliance documents. Telephonic calls to clients and redirecting calls to other staff. Drafting of documents