& Brand Planning Provide input and market insight to lead all trade marketing activities across Africa commercial analysis and highlight implications - industry data, category, competitors, distribution, pricing etc value. Analyse data from trade marketing reports, research, retail audit and customer sales Based on providing 360-degree execution. Consumer & Customer Intelligence: develop an understanding of route promotions for National, Local Key & On Trade Customers Quarterly and bi annual reporting of trade marketing
overseeing and optimizing customer support operations, contributing to a positive customer experience and the & development Technology management Analyse customer feedback Escalation management Resource planning Experience in the Telecoms industry Able to analyze data R17,500 - R25,000
Marketer Customer Journey From opening account - how to keep the customer on the platform Customer retention campaigns From inception to reporting Analysis of data – project management Collaborate with the call center
Marketer Customer Journey From opening account - how to keep the customer on the platform Customer retention campaigns From inception to reporting Analysis of data – project management Collaborate with the call center
with internal customers on inquiries and issue resolution by directly responding to customer's emails or For more complex inquires, will also meet with customers to resolve. Review & approve journal entries analytical skills to efficiently source data, transform data into meaningful information, and communicate close responsibilities. Prepares data for financial statements, data for quarterly and annual regulatory clearly document tasks performed Provides excellent customer service to business partners located throughout
with internal customers on inquiries and issue resolution by directly responding to customer's emails or For more complex inquires, will also meet with customers to resolve. Review & approve journal entries analytical skills to efficiently source data, transform data into meaningful information, and communicate close responsibilities. Prepares data for financial statements, data for quarterly and annual regulatory clearly document tasks performed Provides excellent customer service to business partners located throughout
technology landscape. Data Analysis : Work with large datasets to extract meaningful insights, generate reports reports, and provide data-driven recommendations to support business decision-making processes. Change Management functionalities, including data modelling, reporting, and analytics. Proficiency in data analysis, visualization orientated. The organisation prides itself with customer focus and service delivery. If you are a hard
tools or custom developed procedures
· Should be well versed on data investigation/data analysis
essential coordination, administrative assistance, and customer support. Their efforts contribute to the smooth smooth functioning of the sales team, improved customer satisfaction, and the achievement of sales targets sales office. Support the maintenance of customer master data cross functionally with TM, IT, Finance Finance and Analytics to ensure master data supports the calling and coverage strategy. Supports cross functionally call-in region for customer queries and coordinates the correct response from the team. Data: The sales coordinator
essential coordination, administrative assistance, and customer support. Their efforts contribute to the smooth smooth functioning of the sales team, improved customer satisfaction, and the achievement of sales targets sales office. Support the maintenance of customer master data cross functionally with TM, IT, Finance Finance and Analytics to ensure master data supports the calling and coverage strategy. Supports cross functionally call-in region for customer queries and coordinates the correct response from the team. Data: The sales coordinator