role. Strong knowledge of travel destinations, airlines, hotels, and travel regulations. Excellent communication Extensive knowledge of global travel destinations, airlines, hotels, and travel logistics. Strong sales, negotiation
Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or
at all levels, including reservations, fares, ticketing, re-issues, refunds for all routing complexities understanding of country emulation and local partner ticketing abilities. Fulfil a generalist role within the charged at time of ticketing including invoicing and referral bookings. No tickets to be on the un-invoiced un-invoiced ticket list. Ability to benchmark accurately, as per client requirements. Ability to document
Products and Service.
connections to representatives of the various airlines and their handling agents. Experience on CW1,
established market leader in the Southern Africa airline catering industry, and they are seeking
connections to representatives of the various airlines and their handling agents. Experience on CW1,
established market leader in the Southern Africa airline catering industry , and they are seeking to employ
Minimum Experience - 2 Years' experience in the Airline and Freight industry - 1 Year experience in an
weekends where necessary Able to draw cargo from airline if needed. Registering files on system, tracking