A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
support on systems and business knowledge to JSE clients on all aspects of all markets in the stock broking all aspects of our work · Clients to experience a positive difference in service levels and ensure that
support on systems and business knowledge to JSE clients on all aspects of all markets in the stock broking all aspects of our work · Clients to experience a positive difference in service levels and ensure that
an administrative support role in the financial services industry
retention
The Client Relationship Consultant (CRC) is primarily responsible for establishing relationships through through engaging with prospective clients and existing clients. Through these engagements, the CRC will prospective clients' needs and infiltrating their existing client base for cross service/solution initiatives relationships with their existing client base through the implementation of various Client Relationship Audits (CRA) (CRA) to ensure high levels of client satisfaction thereby maintaining client retention ratios. The CRC is
CV to our Talent Pool to join a fast-growing consulting company who offers progression and exposure to multiple organisations and industries. The Client Relationship Consultant (CRC) is primarily responsible for relationships through engaging with prospective clients and existing clients. Through these engagements, the CRC prospective clients' needs and infiltrating their existing client base for cross service/solution initiatives relationships with their existing client base through the implementation of various Client Relationship Audits (CRA)
position:
Providing superior service to clients by adhering to procedures and turnaround
turnaround times in order to retain existing clients and attract new business for the ocompany.
Our client in the financial services industry is seeking Client Service Administrators to join their dealing with queries and complaints, updating client information, translating written correspondence and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible