Office admins Safety representatives Receptionists Ticket sellers General workers REQUIREMENTS Valid driver’s receptionist position, Grade 10-12 or equivalent for ticket seller and general worker position and 2years as
exp
instructions. Event Monitoring ensures incident tickets for each alert and records corrective actions with knowledge of problem management processes and ticketing systems. Ability to function on a team and possess SDSF, and Mainframe Monitoring.' Knowledge of ticketing tools. Strong problem-solving ability and skills Operator. TSO/ISPF, JES, Z/OS Scheduling Tools. Ticketing System. ITIL Foundation advantageous. Basic understanding
Key responsibilities include:
department Monitor, track and manage the company's ticketing system, whilst also assisting and maintaining for the updated ticketing system as per company requirements Ensure all marketing tickets are closed by
department Monitor, track and manage the company's ticketing system, whilst also assisting and maintaining for the updated ticketing system as per company requirements Ensure all marketing tickets are closed by
individual who has an adoptive practical approach to examining information. Connect and be a part of success
business operations. For this position, you will examine existing and new systems for improvement, report excellent written and verbal communication skills Examine current and new business systems Particpate in
pick ticket and delivery note.
successful go-lives.
- Following up on incident tickets to achieve long-term improvement.
- Actively
making suggestions to reduce the number of problem tickets.
- Proactive improvements in daily IT operations