A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational Development) responsibility for the management of the secondary services contract for Western Cape Government. This is is multifunctional role that spans across client relationship management and training and organisational management and SLA adherence Client retention and excellent customer experience. Client risk management. Management Management of all secondary services which includes, account management, consulting, and facilitation on
CPT001192-FT-1 CLIENT RELATIONSHIP MANAGER – CORPORATE SERVICES / COMPANY SECRETARY Bellville Our client, a busines They have a vacancy for a CLIENT RELATIONSHIP MANAGER – CORPORATE SERVICES / COMPANY SECRETARY to be transactions, communication and enquiries for allocated clients Follow processes and procedures, working according Trustee, Local Representative and Public Officer on client entities; Maintenance of company records in accordance South African Revenue Services and the Master of the High Court; Keeping clients informed of regulatory
PE002465-RW-1 Our client in the medical insurance industry is currently looking to employ a Client Services Manager: applicable Service Level Agreement/s. Participate in negotiating annual increases for clients. Ensure clinics new client contracts. Ensure that clinics have necessary resources to deliver on expected services. Assist Management of client projects when applicable. Client: Build and maintain relationships with clients and internal external stakeholders. Deliver service level agreements applicable to clients and internal and external stakeholders
corporate and administration services to an allocated. portfolio of clients, in a multi-skilled team – transactions, communication, and enquiries for allocated clients. Follow processes and procedures, working according Trustee, Local Representative and Public Officer on client entities. Maintenance of company records in accordance South African Revenue Services and the Master of the High Court. Keeping clients informed of regulatory maintain sound relationships with clients and third parties. Ensure that clients consistently receive the highest
Purpose: To provide a professional prompt service to export shippers in respect of their shipments and the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries /complaints /complaints initiated by the client and ensure that the relevant SDM is advised of same. Action canvassing canvassing where required. Visit clients with SDM and resolve problems/educate clients whenever necessary. Check list and rectify errors where required. Ensure VIP client requirements are met. Action container departments
applicable Service Level Agreement/s.
transactions, communication and enquiries for allocated clients
exciting opportunity for a Client Executive in Gauteng.
The Client Executive functions as a general general executive for designated client accounts and/or regions / sectors and is accountable for the revenue delivery/operational performance, as well as the overall PL and client experience for such accounts. Typical focus is
This role creates, implements, and manages the client relationship management and pursuit strategy aimed perspective. As an escalation point, this role minimizes client impacting issues and drives internal support and
and contracting has an exciting opportunity for a Client Executive in Gauteng Build the Business: Responsible delivery/operational performance, as well as the overall PL and client experience for a designated account(s). Independently and drives client commitment while managing the overall sales process that includes client engagement insight and consultative selling techniques to teach clients about their industry and offer unique perspectives them to the product and solution portfolio. Coach client stakeholders and build consensus. Penetrate accounts