strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales driving CRM strategy and maximizing the value of customer data within the organization. CRM Strategy and strategies aligned with business goals to drive customer acquisition, retention, and satisfaction Define and customer insights Collaborate with cross-functional teams (Sales, Marketing, Customer Service) to proper configuration, customization, and integration with existing systems Customize CRM workflows, data
management & conversion) Build and maintain customer relationships Conduct regular client visits Increase Account customers as per the agreed KPIs Actively generate new business from Key Account customers Build Build a pipeline of industrial customers Actively promote the sale of company products and generate increased potential new customers Provide after sales service Service customers/potential customers via regular contact Address and resolve customer complaints/ product alert problems timeously Provide customers with technical/other
communication skills
PC literate
Customer service skills in retail
General retail Operations
in Boksburg. Key Account Management Sales Customer Service 3 - 5 years key account management experience
administration, internal sales, telesales, customer service, marketing, etc.
Consultant:
Share Growth Buiding and Maintaining excellent Customer Service Development of New Business Target Driven
delivering innovative solutions and outstanding customer service.
experience at a premium brand
Excellent customer service
As per our Client''''s
detail and commitment to providing excellent customer service
12
Excellent communication skills
Customer Service Skills
Ability to work retail hours
PC