Call Centre Quality Coach Jobs in South Africa - Page 35
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Quality Controller (clothing Industry)- Hammarsdale- R12-15000 Ctc R12-15 000
Resource Recruitment
Hammarsdale
R12-15 000 Clothing Manufacturer seeks an experienced Quality Controller with at least 3-5 years of experience specifically
share this job on whatsappProject Manager (quality Improvement Wits Rhi) From To (basic Plus Benefits) - Yearly
Aj PersonnelJohannesburg
mentorship, and capacity building to CATALYST QI teams, coaches and provincial stakeholders Location: Joburg Health and other stakeholders to launch and implement Quality Improvement activities and collaborative within supported districts Host 2 day charter meeting for the quality improvement collaborative Leverage existing or collaborative implementation Support facility QI coaches with QI trainings to implement QIPs Train mentor specific action periods Coordinate the work of QI coaches and facility QI teams to ensure proper implementation
Managed Services Manager
Centurion
beneficial but not a must.
- Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Senior Operations Manager Umhlanga
CareerboxUmhlanga Rocks
Review daily service levels, customer experience, quality, and compliance measures. Manage an effective Communication and implement across teams. Actively engage and coach Operations Managers on operational issues to ensure performance. Assist with workforce planning issues Coach Operations Managers on workforce issues Input into experience working at a management level within a Call Centre of a large operation 2 years experienced in managing multiple campaigns preferably within the outsourced call centre environment. Exposure to a full cycle (1 year)
International Collections Team Leader
Ad Hoc Client - 5393508Mount Edgecombe
to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular are adhered. Conduct coaching on the back of opportunities identified in quality assessments Conduct regular detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
International Team Leader Mount Edgecombe
Ad Hoc Client - 5393508Mount Edgecombe
to take ‘Manager ‘calls (Talk offs). Drive quality requirements by listening to calls and holding regular are adhered. Conduct coaching on the back of opportunities identified in quality assessments Conduct regular detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
Managed Services Manager
Handpicked RecruitmentSouth Africa
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Services Manager Tshwane (pretoria)
Handpicked RecruitmentSouth Africa
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Senior Operations Manager Richefond Circle, Umhlanga
KuraSouth Africa
Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is that has the same passion for delivering high quality customer service as you? What if that company was Client Satisfaction Lead, develop, motivate and coach Operations and Team Managers enabling them to lead to deliver a superior level of sales and a high quality of service. Partner with HR to analyse Employee
Afrikaans Speaking Consultants Needed Basic Plus Commission
Ur Staffing SolutionsFourways
prepaired to do outbound sales in call centre in Afrikaans. Only matric call centre experiance would be advantage clear Must be prepaired to do outbound sales in call centre Must speak fluent Afrikaans Basic plus commission
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