oversee the day to day operational management functions of a super regional shopping centre. Manage the operations
The primary objectives include managing the operations team, technical services, building maintenance, soft services, health and safety compliance, budget management and ad hoc building projects.
A key aspect of the role is to drive strategic operational initiatives aimed at continuous bu
Business Performance – Manages the operational objectives of the Contact Centre nationally, to ensure collections significant performance and operational improvements across the Contact Centre through the development of
Business Performance – Manages the operational objectives of the Contact Centre nationally, to ensure collections significant performance and operational improvements across the Contact Centre through the development of
skills 2 years' experience as a Operations Manager in a call centre environment Market Related
responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance
General: Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries
General: Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries
General: Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries
implemented the operations department.
- Monitors that the BMS systems at the managed centres are operational