Customer Service Agent, Midrand, Johannesburg. Company Name: Industrial Web Technologies. A Contract for an Administrator/Customer Service Agent required for the handling of customers and administration of bonus. The position entails taking calls from customers and making changes to websites via an admin system the required skills. Must be open-minded, customer service oriented, focused on details and pedantic
company has a vacancy for a Customer Service Representative . Role: Customer Service Representative. Location: between a customer and the relevant internal department. The target is to ensure excellent service standards efficiently to customer orders and queries in order to maintain high levels of customer satisfaction. relevant experience gained, preferably with a Customer Service/Internal Sales background. Packaging industry communicator with negotiation skills Excellent customer service skills, written, verbal communication and
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
Compliance Management
Strategic and Operational level - Risk Management implementation
Implement, drive and manage compliance
Legal / Risk / Compliance degree. CISA Membership an advantage.
3-5 Years in a Compliance environment Managing a team
Financial operations,
experience, gained within the Financial Services / Banking industry
Exp with Lending
lead the Customer Onboarding function at our esteemed client involved in the Digital Banking Sector. This concluded ‘sales’ (new bank customers or new products for existing customers) through a seamless, efficient customers’ first (and most complex) interaction with the bank as well as all subsequent product and credit onboarding direction of customer onboarding, optimising commercial outcomes, and delivering a superior customer experience advanced and automated onboarding process that wows customers, maintains simplicity and intuitiveness, and is
production and packaging sector, is seeking Customer Service Consultants / Internal sales. No less than go-ahead order placed on the system Forecasting – If customers quantities increase, forward info to the Director ensure stock levels can be ordered accordingly. Customer service consultant keeps in contact with, production
GREEK CUSTOMER SERVICE & SALES REPRESENTATIVEWORK FROM HOME!Brief CSSR Job description Work for a post flight departure travel-related queries in customer relationsdepartment in Greek & English languages performance indicators and meet expected client service levels. Demanding and time-sensitive call centre