2+ years’ experience in sales training within a BPO or contact centre environment.
in-country support team. Training on arrival with lesson observation in the learning centres. Maximum of 26 teaching
in-country support team. Training on arrival with lesson observation in the learning centres. Maximum of 26 teaching
Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension. Role Overview: Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allo
Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.
Role Overview:
Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candida
Availability for training Willingness to work shifts in person at a contact centre Reliable transport
Availability for training Willingness to work shifts in person at a contact centre Reliable transport
providing training, motivation and support. A dedicated customer and consultant support centre to assist
Job Description The FSE is responsible for all technical concerns from the Rapid Hub he/she owns including all Technical Assistance Centre (TAC) escalations. The role also contains a training element as we engage with dealer technicians to provide on-the-job training and guidance. Responsibilities L
qualifications in the area of training A good understanding of Contact Centre procedures