CALLING OUTBOUND CALL CENTRE AGENTS!!!
UMHLANGA!
MUST
MUST have outbound call Centre experience.
If you are available to start immediately, with experience as an outbound/sales Call Centre agent, this is for you!
Apply attaching
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join practice to improve the effectiveness of the branch/department. Understand and implement collections strategies strategies and liaise with relevant support departments to formulate action plans to improve quality Maintain management throughout the division Accountable for development and training for direct reports Manage agreed Identify, develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join practice to improve the effectiveness of the branch/department. Understand and implement collections strategies strategies and liaise with relevant support departments to formulate action plans to improve quality Maintain management throughout the division Accountable for development and training for direct reports Manage agreed Identify, develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class commitment environment is maintained and further developed. Supporting the business as a whole with specific Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with Ensure all call centre performance targets are met by empowering, motivating and developing an operational planning & managing the daily running of the call centre operations. • Meeting performance targets for
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
Reference: CAW005723-LH2-1 Call Centre Agent - Client Service in Automotive Industry Fastest growing Service Call Centre Consultant. The position will be based in Roodepoort, West Rand Requirements: Call Centre to work between 08h00 and 17h00 Duties: Outbound calls Effectively supports customers Maintains high service
on-boarding process to customers Liaises with other departments (e.g. trading; finance) to ensure customer queries adaptability to different personality types 1 year call centre experience in the igaming sector .
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months
style="text-align:center">Vodacom Postpaid Call Centre Consultant