Duties and Responsibilities
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets targets, and objectives. Develop customer satisfaction goals and coordinate with the team to meet them processing, and confirmation of customer payment request. Onboarding new Customers on various internal systems
(post qualification).
MUNICIPALITY Matric or relevent qualification MS Office Bilingual. Afrikaans essential East Rand resident sense of urgency and comfortable dealing with office support for a variety of administrative tasks including Responsibilities Act as Personal Assistant to two Senior Executives Assisting with requests and special projects functions Managing office/event budgets Managing databases and filing systems Assist with inventory management management Assist and manage general HR tasks in conjunction with HR Consultant Implementing and maintaining
the system.
Minimum Requirements:
Required for a well-known national Financial Service Provider. QUALIFICATIONS & EXPERIENCE LEVELS Afrikaans & English 3 years' experience in an office environment Computer literate Driver's License
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