any breakdown from call received to solution implemented. Obtain all relevant information from other employees
customer satisfaction and experience.
intelligence and AI needs and priorities. Develop and implement BI and AI strategies that align with organizational
and identify opportunities for upselling, then implement strategies accordingly. Maintain credit facility
Data programme roll-outs, ensuring successful implementation and timely delivery. Manage the development
the job: Support research studies for optimal implementation Location: 22 Esselen Street, Hillbrow, Johannesburg
business ventures Plan and supervise new product implementations/rollouts Define and prioritize customer segments/markets
issues promptly. ● Continuously research and implement new technologies and methodologies to enhance
production, engineering, and quality control to implement new processes and products. Ensure all R&D
liaising with external auditors.