This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Business or a related field Minimum 10 – 12 Years' experience in Collections Environment/ Financial Services Services Industry Minimum 5-10 Years' experience in a Management role
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join Business or a related field Minimum 10 – 12 Years' experience in Collections Environment/ Financial Services Services Industry Minimum 5-10 Years' experience in a Management role
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Management or related field. Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
collections targets. QUALIFICATION AND EXPERIENCE REQUIRED: • Minimum Matric qualification is mandatory. • Tertiary is an advantage. • 7 years working experience in a large call centre at a debt collection company or financial financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Management or related field. Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
opportunities to progress your career. SKILLS AND EXPERIENCE: Ability to lead, motivate and energise a diverse your team Minimum Requirements: Matric or the equivalent No Experience Needed Smart Phone South African
driving the company values. Qualifications and Experience: Essential: Grade 12 Desirable: Relevant Beauty/skincare Beauty/skincare qualification Desirable: Experience within beauty / skincare / retail / FMCG environment
Driver's Licence. MINIMUM Requirements: Experience: 7 years' experience in a quantity surveying role in a building construction environment. 2 years' experience in a managerial role Education: Matric – Grade 12 BSc, BTech or Ndip Microsoft Office Suite (Advanced) Negotiable based on experience.
onboarding, ensuring a seamless and positive candidate experience. Stay updated on industry trends, best practices or related field would be advantageous. Proven experience as a Recruitment Specialist or similar role, methodologies in recruitment Highly negotiable (Experience related)