We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
support the Customer Engagement Team and wider business stakeholders to analyse data and draw conclusions contract governance
REQUIRED ABILITIES AND report writing.
Responsibilities:
analytical and detail-oriented Business/Data Analyst with a strong foundation in statistical and business intelligence. Adept at transforming data into actionable insights to drive business decisions for the Business Intelligence Data Analyst Africa during time of absence.
(Northern Suburbs) is currently looking for a Business Analyst to join them on an independent contract basis problems faced by business; propose documented solutions that fully address the business requirements needed needed to optimize the business Keeping abreast of market changes and internal system developments ensuring stakeholders to document business process maps, business requirement definitions and business requirements specifications specifications in line with standards Critically evaluating business processes in order to establish time and cost
career as a Senior Business Analyst to the level you want it to be Senior Business Analyst Gauteng Looking Looking for a Senior Business Analyst who is confident, analytical, a strong communicator, and who can effectively limited to, conducting JAD sessions, completing business cases for potential proposed projects, and communicating communicating with key stakeholders the business requirement's specifications. Job Experience & Skills relevant Degree Minimum 10 years' experience as a Business Analyst Experience working with Agile as well as SDLC
degree in supply chain management, logistics, business administration, or a related field is often preferred
degree in supply chain management, logistics, business administration, or a related field is often preferred
Manage and organise a profitable approved repair centre, Delivering high quality service that is focused Responsible for mentoring and leading all repair centre staff.
Requirements:
environment? Our employees are the heartbeat of our business and are our top priority as we believe an empowered end-to-end technology solutions that have an impact on businesses and society, through innovation that matters within the financial technology space. Our lines of business complement each other in the provision of secure unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service