Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification of administration functions Matric At least 2 years in call centre operator role Strong communication skills Must and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
energetic Outbound Sales Call Centre Agent. Position: Outbound Sales Call Centre Agent Location: Durban, Kwa-Zulu Natal Minimum Qualifications: Matric 1-2 years Call Centre Exp 1-2 years Sales Exp Personal Characteristics:
Position: Outbound Sales Call Centre Agent
Location: Durban
Qualifications:
be a part of our dynamic team at XYZ Inbound Call Centre We are currently seeking enthusiastic individuals Customer Service Representatives in our inbound call centre. As a member of our team, you will have the opportunity interaction. Key Responsibilities: - Answering incoming calls from customers in a professional and courteous manner attitude with a desire to help others - 6 Months Call Centre experience R6500-00 Performance Bonus Transport
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Durban. We are seeking a highly experienced sales agent. You will be a team player who is flexible to meet and knowledge with your colleagues. As a sales agent, you will be responsible for contacting prospective
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance Excellence Handling inbound and outbound customer calls professionally Provide accurate information about follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship and support. Take part in sales and retention campaigns. Follow up with customers to ensure satisfaction needs. h) Compliance Adhere to all regulatory requirements and company policies. Ensure all customer interactions
THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
aspects of the products, processes and systems required to deliver outstanding customer service. Ensures
improvements accordingly.
MINIMUM REQUIREMENTS:
Educational Qualifications:
5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements