advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
high-performance call center of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support
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5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND KEY
relationship with each individual who is part of the call center structure.
Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.
Conduct required performance
daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service Key Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
high-performance call center of CLO's with a clear vision to provide world-class Inbound and Outbound CRM support Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with targets consider your application as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit
- Maintain and update sailing schedule.
- Manage and monitor bookings with shipping (include monitoring daily stack dates)
- Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised containers.
- Clear Internal Sentry (latency)
We looking for Call Center Agents. Requirements: 1-2 years previous experience in a customer support license Salary R 9000 pm plus incentives. The post Call Center Agents appeared first on freerecruit.co.za