Call Centre Customer Service Team Leaders Jobs in South Africa
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Last 7 days
Bmw : Customer Services Call Centre Consultant
Midrand
Negotiable and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve dealing with Customer queries.
- Answering calls within 20seconds to drive Service Level and ensure ensure a one call resolution for customers by reviewing processes for resolving the customer queries
- Provide required
- Encourage survey uptake and drive excellent customer service
share this job on whatsappCall Centre
DebtsafeSouth Africa
Gr 12 2 years Previous call centre sales experience Proven track record in sales Excellent communication Able to work in Mokopane (limpopo) The post Call Centre appeared first on freerecruit.co.za .
Call Centre Agents
FreerecruitSouth Africa
A growing Call Centre requires skill-full agents to join their dynamic team. Duties and responsibilities: responsibilities: · Contacting prospective clients · Customer Support · Risk Investigating · Sales · Marketing · 2 years’ experience in a similar position or call centre environment · Able to work 24/7 shifts and have transport is compulsory · People orientated and Team player · Able to work under pressure and in a fast able to adapt in a dynamic environment The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Manager Cresta NEW
Computer Experts PersonnelSouth Africa
R45K pm plus uncapped commission leadership, management, and support to the Operations Teams to ensure the execution of the collection's strategies experience in a large call centre at a debt collection company or financial services. • 5 years proven experience experience as Collections Call Centre Manager or in a similar role. • Sound understanding of collections daily operational functions of the collection call centres of the company and collaborate closely with Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital, • Compile
Call Centre: English & Portuguese NEW
Cape Town City Centre
11000 Monthly
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
Call Centre Manager - Durban NEW
NutunUmhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join as Campaigns, Workforce Management, the Dialler teams and our Durban Clients. This role will report to Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
Call Centre Manager Umhlanga NEW
NutunUmhlanga Rocks
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join as Campaigns, Workforce Management, the Dialler teams and our Durban Clients. This role will report to Information Technology and CAMS across agreed, defined service levels Optimize Branch operational productivity develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate experience in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
Call Centre Manager NEW
Johannesburg
THE JOB
Manages and builds a high-performance call center of CLO’s with a clear vision to provide world-class
ensure that CLO’s meet and sustain agreed customer service, productivity and other targets through daily
required to deliver outstanding customer service. Ensures that a customer focused, high performance/high
sales and distribution functions by improving customer service through analyzing, evaluating, and optimizing
related processes. Establishing and communicating service and performance metrics, monitoring and analyzing
Call Centre Agent NEW
FreerecruitHyper By The Sea
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service service to our customers. Key Responsibility Handling of inbound and outbound calls Maximising revenue administration functions Matric At least 2 years in call centre operator role Strong communication skills Must English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za .
Reception Team Leader
Dynamic Outsourced SolutionsJohannesburg
environment is in need of an experienced Reception Team Leader with strong management skills and ability to Rostering and overtime schedules for staff Manage a team of 11 front office staff Grade 12 Must have completed a pressurised corporate environment, managing a team of 10 plus staff. Management reporting Market related
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