This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join required standard Keep informed about clients industry, International and national economic trends Communicating in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join required standard Keep informed about clients industry, International and national economic trends Communicating in Collections Environment/ Financial Services Industry Minimum 5-10 Years' experience in a Management
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
The OPPORTUNITY: An exciting opportunity currently exists for matriculants entering the work force As a rapidly expanding, award-winning marketing company, we are constantly seeking the very best talent to join our team. We are currently offering an amazing growth opportunity for the right person. F
4 – 5 Years' experience as Buyer with the FMCG industry. Good negotiating experience regarding pricing
and MS Visio Qualifications required • BTech Industrial / BTech Mechanical Degree Skills and experience
Our reputable Industrial Battery client is seeking a Qualified CA (SA) to join their team as the Financial