We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
OUTBOUND TELESALES: SKILLED TRAINER
The purpose of and coach within a high paces sales and telesales call centre environment
Competencies:
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A Blue Chip FMCG is seeking DC Outbound Manager is responsible for overseeing the outbound logistics operations of the company. This includes managing the distribution of products to stores, coordinating with transportation, optimizing delivery routes, and ensuring timely and efficient delivery of g
A Blue Chip FMCG is seeking DC Outbound Manager is responsible for overseeing the outbound logistics operations of the company. This includes managing the distribution of products to stores, coordinating with transportation, optimizing delivery routes, and ensuring timely and efficient delivery of g
Manage and organise a profitable approved repair centre, Delivering high quality service that is focused Responsible for mentoring and leading all repair centre staff.
Requirements:
Reference: DUR002989-SN-1 Our client, a long-standing market leader in the logistics industry, currently seeks your Exports Customer Service experience to control and manage the entire file process for their trades. Requirements: Matric essential. Degree or Diploma in Supply Chain or Shipping and Lo
Prioritise and approve weekly plans submitted by Agents to conduct inspections on establishment to determine compliance to the Collective Agreements Allocate Agents to conduct site visits to carry out inspections establishments where non-compliance has been escalated by an Agent Conduct investigations on demarcation disputes to Verify that necessary actions have been taken by the Agents as a result of establishments non-compliance i backdrop of customer centricity Deliverables: Instruct Agents to carry out jurisdiction investigations to determine
Responsibilities: