This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance customer complaints within the CRM platform. Be available to the team to assist with irate customers or
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with to the COO as and when required. • Ensure all call centre performance targets are met by empowering, motivating planning & managing the daily running of the call centre operations. • Meeting performance targets for
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance customer complaints within the CRM platform. Be available to the team to assist with irate customers or
Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY Minimum Requirements: -Presentable and professional year employment at firm -Currently residing in Cape Town (within daily commuting distance) -Non smoker REQUIREMENTS WILL BE DELETED. The post Cape Town City Centre: JUNIOR RAF LITIGATION SECRETARY appeared
Nigel Frank International Data Engineer Are you a talented and passionate Data Engineer with a strong background in cloud platforms such as Azure and AWS? If you're seeking an opportunity to work with a leading software development company that develops complex solutions for an international client
Reference: JHB003185-RC-1 Providing commercial real estate transaction management and tenant representation services to occupiers in the office and industrial sector. Business development and marketing of our services to clients utilizing our CRM tools, web, social media, and direct marketing channe
join their team in Cape Town. The above-mentioned position is currently available in the Structured Solutions nearly qualified actuary; Open to Relocation to Cape Town if in another province At least five (5) years'