month Experienced team Leader needed for an Inbound Sales Call Centre
Matric essential
Diploma
We looking for Call Center Agents. Requirements: 1-2 years previous experience in a customer support license Salary R 9000 pm plus incentives. The post Call Center Agents appeared first on freerecruit.co.za .
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding the daily operational functions of the collection call centres of the company and collaborate closely with reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering planning & managing the daily running of the call centre operations. • Meeting performance targets
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
English & Portuguese
Knowledge of Mozambique or Angola clients
Foreign nationals welcome but Legal Docs must be in place
Computer literate
Contactable refrences
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join
high-performance call center of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM
strong>
5 years management experience in a Call Centre environment
MAJOR RESPONSIBILITIES AND
relationship with each individual who is part of the call center structure.
Document performance agreements
Conduct remote live listens of at least 3-5 calls per week per CLO area.
Conduct required performance
daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service customers. Key Responsibility Handling of inbound and outbound calls Maximising revenue opportunities Verification administration functions Matric At least 2 years in call centre operator role Strong communication skills English and Afrikaans Solid Negotiations The post Call Centre Agent appeared first on freerecruit.co.za
The OPPORTUNITY: An exciting opportunity currently exists for matriculants entering the work force As a rapidly expanding, award-winning marketing company, we are constantly seeking the very best talent to join our team. We are currently offering an amazing growth opportunity for the right person. F
high-performance call center of CLO's with a clear vision to provide world-class Inbound and Outbound CRM Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY relationship with each individual who is part of the call center structure. Document performance agreements for daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance daily. (Number of calls per person, orders captured, queries resolved, follow up calls and engagements)