This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join practice to improve the effectiveness of the branch/department. Understand and implement collections strategies strategies and liaise with relevant support departments to formulate action plans to improve quality Maintain management throughout the division Accountable for development and training for direct reports Manage agreed Identify, develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join practice to improve the effectiveness of the branch/department. Understand and implement collections strategies strategies and liaise with relevant support departments to formulate action plans to improve quality Maintain management throughout the division Accountable for development and training for direct reports Manage agreed Identify, develop and accelerate Team Manager/ Team Leaders into Hi- Potential leaders. Develop and articulate
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class commitment environment is maintained and further developed. Supporting the business as a whole with specific Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance
advantage. • 7 years working experience in a large call centre at a debt collection company or financial services • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with Ensure all call centre performance targets are met by empowering, motivating and developing an operational planning & managing the daily running of the call centre operations. • Meeting performance targets for
N/Subs Contact centre needs Portuguese speaking agents to support Portuguese speaking clients in Africa
OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class commitment environment is maintained and further developed. Supporting the business as a whole with specific Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance
opportunity has arisen in the Pretoria area for Beauty Department Managers. The roles objective is to maximise losses and shrinkage at store level daily Recruit, develop, retain and lead a competent and motivated Beauty
of HOD of Informal Channel in the Field Sales Department to be based in Gauteng, Johannesburg . The role commitment in the sales team to achieve the targets Develop the strategy for the channel & business plans facilitate the continuous growth of the customer base. Develop and demonstrate a thorough understanding of the the sales team. Facilitate and maintain the development of communication channels on all levels to prevent Actively participate in forums where the latest developments in the industry are discussed and exchanged
opportunity has arisen in the Pretoria area for Beauty Department Managers. The roles objective is to maximise losses and shrinkage at store level daily Recruit, develop, retain and lead a competent and motivated Beauty
successful candidate will be responsible for handling social media pages, creating new and exciting content content and staying up to date with the latest social media marketing trends. Increase the brands' online presence In this role, you'll serve as the person for developing, creating, and implementing digital marketing Promotional Content & Graphic design Manage social media platforms, creating engaging content that management for Company website Maintain & Development of our Website using various platforms Set up