technical knowledge Good knowledge of industrial standards In-depth technical knowledge of Power Plant technologies technical solution Operate to high professional standards A non-compromising attitude Able to bridge cultural
(international) Call Centre are looking for strong customer service candidates to join their team for a USA Campaign Matric
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities correspondence related to claims. Emphasizing customer satisfaction, building rapport, and facilitating this position, aiming for timely resolution of customer concerns. Additionally, you'll be expected to in delivering excellence and maintaining high standards in claims management. QUALIFICATIONS English language balances quality, timeliness and productivity standards Self-discipline Result orientation Adaptability
Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
experience, gained within the Financial Services / Banking industry
Exp with Lending
delivery including SLA agreed turnaround times Customer feedback on orders and dealing with returns and
a Spanish Customer Sevice Host based in Ceuta. Due to the geographical locations we service, please note clients You will be responsible for: Responding to customer queries by telephone, email and online chats in pertinent information into relevant databases Customer relationship building & management Problem shift Handling and taking full responsibility for customer related queries Performing extra tasks given by
for an experienced Customer Service Specialist in Network Planning Service Standards and Performance Department Network Planning & Aeronautical Operations Service Standards & Performance, and will be responsible formulation for Customer Care Lead research and benchmarking as input into the development of the customer care care strategy and obtain cross functional input - customer intelligence, forecast and applicable technical plans Define the Customer Care Policy & Procedures based on the targeted customer service culture whilst
delivery including SLA agreed turnaround times Customer feedback on orders and dealing with returns and
and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve will also need to update standard letters and documents for dealing with Customer queries.