within 2 weeks. R20K - R35K CTC per month - Performance Bonus at Management's Discretion
closely with underwriting on pre-assessment audits and tele-Underwriting audits and outcome to ensure the correct
closely with underwriting on pre-assessment audits and tele-Underwriting audits and outcome to ensure the correct
processes and guidelines. Contact potential clients for tele-underwriting and make appropriate decisions within processes and guidelines. Contact potential clients for tele-underwriting and make appropriate decisions within
processes and guidelines. Contact potential clients for tele-underwriting and make appropriate decisions within processes and guidelines. Contact potential clients for tele-underwriting and make appropriate decisions within
etc. • Working knowledge of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY and procedures. • Set comprehensive goals for performance and growth. • Measure's effectiveness and efficiency policies and procedures that promotes collection performance company culture and vision. • Oversee the daily with other functional areas to ensure optimal performance i.e. IT, Technology, Data Analytics, Campaign and when required. • Ensure all call centre performance targets are met by empowering, motivating and
- Marketing knowledge
Key Performance Areas
- Work
product performance
- Perform data analysis on casino product performance, product
- Analyse and diagnose product performance issues and challenges and offer a solution in
casino products in order to determine growth and performance of gaming
- Develop and implement
implement action plans to boost casino performance and offers to be competitive to various casino segments
Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. § Solid Provide timely, accurate reports on intra-day performance. § Monitor and drive schedule adherence. § Communicate effectively with internal and external customers. § Perform other duties and assignments as directed. JOB DESCRIPTION Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. § Solid Provide timely, accurate reports on intra-day performance. § Monitor and drive schedule adherence. § Communicate
Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. § Solid Provide timely, accurate reports on intra-day performance. § Monitor and drive schedule adherence. § Communicate effectively with internal and external customers. § Perform other duties and assignments as directed. JOB DESCRIPTION Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail. § Solid Provide timely, accurate reports on intra-day performance. § Monitor and drive schedule adherence. § Communicate
PURPOSE OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide service. Ensures that a customer focused, high performance/high commitment environment is maintained and Establishing and communicating service and performance metrics, monitoring and analyzing results and part of the call center structure. Document performance agreements for each direct report. Intra-day Daily monitoring and documented coaching of under-performers Deep dive into root cause of why KPI/target is