Vacancy Details Employer: Harmony Doornkop Gold Mine Ltd Introduction: The main purpose of the job is
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping done right the first time. Intermediate Customer Service Orientation Anticipates and responds to customers'
strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where applicable Ensure requirements Monitor and manage the productivity of service providers as per the SLA Maintain hygiene, health and Joint Ventures (JV's) Complete and monitor service provider scorecards as per the SLA (Blitz's, security operations processes Ensure exceptional customer service at all touch points Ensure efficient shop-keeping done right the first time. Intermediate Customer Service Orientation Anticipates and responds to customers'
bus operations to ensure the smooth running of services provided to the community. •Oversee and ensure implementation of a Marketing Strategy to grow existing services and to attract new business. •Ensure compliance
respect In addition, to ensure cost effective service delivery within legal parameters, policies, and
conjunction with certified hazardous waste collection service providers Supervise general facilities and environment knowledge sharing in areas of expertise Customer service and stakeholder relations Communicate effectively
conjunction with certified hazardous waste collection service providers Supervise general facilities and environment knowledge sharing in areas of expertise Customer service and stakeholder relations Communicate effectively
conjunction with certified hazardous waste collection service providers
Customer service and stakeholder relations
requirements and SOPs
Customer Service
ethical and GCP requirements and SOPs Customer Service Communicate with donor representatives around compliance