Umhlanga is seeking a qualified Civil Engineering CAD Operator. Duties/Responsibilities -Create high-quality
delivery of Operational Targets according to client agreements: Monitor performance against operating rhythm impact on it. Motivate and manage performance of Operations Managers within the account to ensure delivery Review monthly forecasts and agree targets with Operations Managers ensuring alignment to customer requirements reports with Operations Managers and address areas of improvement Engage with client on operational issues weekly basis. Ensure continuous Improvement of Operational area. Identify and highlight opportunities for
Revenue/Commission Specialist to work within the Operations Department. Interpret and analyse financial data changes in the operational finance department Manage the relationship between the operational department (Would be a bonus) Atleast 1 year experience with operational finance
autonomy you need to be successful? Achieve all operational KPIs across a project to ensure contractual obligations Manage the day-to-day client relationship at operational levels ensuring high levels of Client Satisfaction Satisfaction Lead, develop, motivate and coach Operations and Team Managers enabling them to lead and manage Essential Outbound & inbound contact centre operational management and strategic planning experience
Revenue/Commission Specialist to work within the Operations Department. Interpret and analyse financial data changes in the operational finance department Manage the relationship between the operational department (Would be a bonus) Atleast 1 year experience with operational finance
training and development initiatives to achieve all operational performance objectives (New Hire Training, Induction with Operations Managers and Sr. Managers for all the accounts to implement training plan. Operates as as an account manager for the call center's Operations & Quality functions to understand any training or any other intervention in consultation with Operations, Quality, HR and any other stakeholders. Identifying training based on that People Coordinating with Operations, Workforce planning, Recruitment, Human Resources
training and development initiatives to achieve all operational performance objectives (New Hire Training, Induction with Operations Managers and Sr. Managers for all the accounts to implement training plan. Operates as as an account manager for the call center's Operations & Quality functions to understand any training or any other intervention in consultation with Operations, Quality, HR and any other stakeholders. Identifying training based on that People Coordinating with Operations, Workforce planning, Recruitment, Human Resources
negotiate ancillary agreements, such as NDAs, operator agreements etc. To expand upon and develop the improvements and support updates to standard operating procedures. Admitted Attorney. Governance and
negotiate ancillary agreements, such as NDAs, operator agreements etc. To expand upon and develop the improvements and support updates to standard operating procedures. Admitted Attorney. Governance and
Provide additional support to the contact centre operations in terms of taking calls, handling internal/external