This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join processes that prevent reputation risk to both Group and Clients Ensure SLA ratings with strategy/campaigns/dialler/WFM
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join processes that prevent reputation risk to both Group and Clients Ensure SLA ratings with strategy/campaigns/dialler/WFM
role entails acquiring new business through cold calling and conversion of prospective customers to actual new business and customer acquisition. • Cold calling: o Ability to acquire new clients o Ability to