REQUIREMENTS:
Minimum of 3 years telesales/call center environment
MUST RESIDE IN RANDBURG
setter
dynamic and experienced General Manager to lead the Call Centre Operations. Working hours Monday-Friday US candidate will be responsible for managing large-scale call centre activities, particularly during peak seasons operations, ensuring the effective management of a call centre with a large number of employees (500 ). management roles, specifically in managing large call centres Demonstrated success in navigating peak
in Roodepoort. If you have a passion for cold calling and thrive in a target driven environment, this 12 months telesales experience within an outbound call centre environment Solid understanding of mobile
in Roodepoort. If you have a passion for cold calling and thrive in a target driven environment, this 12 months telesales experience within an outbound call centre environment Solid understanding of mobile
Fund Minimum requirements: 2 Years experience in a call centre industry 2 Years on boarding of new clients Centre provide quality customer service on every call Consultant: Charlene Nel - Dante Personnel Silver
targets. Interview Target Makes sufficient database calls to prospective students to schedule interviews in Complete required weekly INA (interviews not applied) calling to secure applications. Achieve weekly, monthly individual target. Administration and Reporting Update call report and IBT (Interview Booking Tracker) and presentation order for applications to be confirmed. Update calling outcomes on STASY and TMR (Total Marketing Report)
targets. Interview Target Makes sufficient database calls to prospective students to schedule interviews in Complete required weekly INA (interviews not applied) calling to secure applications. Achieve weekly, monthly individual target. Administration and Reporting Update call report and IBT (Interview Booking Tracker) and presentation order for applications to be confirmed. Update calling outcomes on STASY and TMR (Total Marketing Report)
expand our reach. Interview TargetMake proactive calls to prospective students, scheduling interviews to ensuring payment is completed.Conduct regular calling campaigns to convert interviews into applications ReportingMaintain accurate daily reports, including call reports and interview booking trackers and the CRM
expand our reach. Interview TargetMake proactive calls to prospective students, scheduling interviews to ensuring payment is completed.Conduct regular calling campaigns to convert interviews into applications ReportingMaintain accurate daily reports, including call reports and interview booking trackers and the CRM
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
supervision