Call Centre Quality Coach Jobs in Western Cape - Page 12
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Product Owner Cape Town
Attain People
Cape Town Region
R780k - R600k p.a responsible for the successful delivery of high-quality products, assisting clients with requirements analysis the requirements, please apply today, or give us a call on 021 180 4090 and one of our consultants will
share this job on whatsappManager Sme Cape Town
AdumoCape Town Region
Works in partnership with others to deliver high quality results. Sets stretch targets and provides clarity conclusions from financial reports and analyses. Coaching & Development Motivates and inspires people technically savvy. Deliver results through others by coaching and developing team Desire to win and sense of
Growth Manager - New Business - Sme
AdumoCape Town Region
Works in partnership with others to deliver high quality results. Sets stretch targets and provides clarity conclusions from financial reports and analyses. Coaching & Development Motivates and inspires people technically savvy. Deliver results through others by coaching and developing team Desire to win and sense of
Solutions Specialist Cape Town
Datafin It RecruitmentCape Town Region
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint solutions to client requirements. Conduct testing and quality assurance activities to ensure the reliability Awareness Data Migration Experience Testing and Quality Assurance ATTRIBUTES: Strong analytical and problem-solving priorities Attention to detail and commitment to quality While we would really like to respond to every
Store Manager Paarl
Job Link PlacementPaarl
company requirements. Merchandising Manage the quality and quantity aspects of the merchandise assortments & Safety standards are met. Attend to alarm call outs. Customer Services Train staff in customer Manager/ Manager COMPETENCIES Analytical Thinking Coaching & Developing Others Customer Insight &
Fleet Controller Cape Town
IntercapeCape Town Region
speeding in pre-defined locations Driving off routes Coach running behind timetable Harsh Cornering Idle excessive Enter NO-GO Zones Unknown driver tags Ensure that coaches on route are monitored to ensure they are on route daily health checks are completed Log maintenance calls with tracking supplier and or ensure it is actioned Manager and receiving Depot Manager Log maintenance calls with onboard camera supplier and or ensure it is sent to relevant parties Ensure that all incoming calls are actioned in a professional manner Ensure that
Central Operations (24 Hr) Fleetcontroller (cape Town)
IntercapeCape Town Region
speeding in pre-defined locations Driving off routes Coach running behind timetable Harsh Cornering Idle excessive Enter NO-GO Zones Unknown driver tags Ensure that coaches on route are monitored to ensure they are on route daily health checks are completed Log maintenance calls with tracking supplier and or ensure it is actioned Manager and receiving Depot Manager Log maintenance calls with onboard camera supplier and or ensure it is sent to relevant parties Ensure that all incoming calls are actioned in a professional manner Ensure that
Assistant Manager NEW
ExlCape Town Region
related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance performance to external stakeholders • Daily coaching and interaction with frontline staff to address concerns KPIS on target • Attrition within threshold • Quality and accuracy of reports • Efficiency and effectiveness SLTs • Initiate project to improve performance • Coaching frontline staff • Identifying and developing successors related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance
Assistant Manager Cape Town NEW
ExlCape Town Region
related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance performance to external stakeholders • Daily coaching and interaction with frontline staff to address concerns KPIS on target • Attrition within threshold • Quality and accuracy of reports • Efficiency and effectiveness SLTs • Initiate project to improve performance • Coaching frontline staff • Identifying and developing successors related to SLAs • Coordination with Operations, Quality and Training Team • Interact and report performance
Lead Assistant Manager NEW
ExlCape Town Region
related to SLAs Coordination with Operations, Quality and Training Team Interact and report performance performance to external stakeholders Daily coaching and interaction with frontline staff to address concerns and KPIS on target Attrition within threshold Quality and accuracy of reports Efficiency and effectiveness the SLTs Initiate project to improve performance Coaching frontline staff Identifying and developing successors related to SLAs Coordination with Operations, Quality and Training Team Interact and report performance
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