Call Centre Quality Coach Jobs in Western Cape - Page 5
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Legal Secretary (6-month Temporary Contract) - Cape Town, City Centre R280k - R330k
Talent Candey
Cape Town Region
R280k - R330k Our client that specialises in Legal Services is seeking a Legal Secretary on a 6-month Temporary Contract to join their Cape Town branch. Purpose of the job: To provide legal secretarial support to the Legal Advisor / Claims Executive. Salary: R280k-R330k Benefits: Guaranteed bonus/Performance Bonu
share this job on whatsappCape Town - Usa Calll Centre Agent - Workforce Readiness Program - Night Shift R24.75phr To R39phr
Thanda Human CapitalSalt River
R24.75phr to R39phr candidate say they have experience in contact centres your rebuttal should be that due to the fact they're their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training program absolutely not negotiable) Min 6 months unbroken call centre experience (this is absolutely not negotiable)
Assistant Manager Cape Town
ExlCape Town Region
ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency Providing motivation, coaching and feedback to team members to enable them to Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency Providing motivation, coaching and feedback to team members to enable them to
Assistant Manager
ExlCape Town Region
ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency Providing motivation, coaching and feedback to team members to enable them to Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency Providing motivation, coaching and feedback to team members to enable them to
Field Manager Nationwide
Phuthukisa Training Solutions LtdSouth Africa
R 15 500,00 - R 17 500,00 coordinate team and individual call cycles as to ensure all geographical outlets and call requirements are met following: Calling on their outlets as per their respective call cycles Achieve all call and in-call targets least once a week (per SR) Coach all Sales Representaives as per the coaching module and evaluate their to Area Sales Manager in terms of the following: Call Rate achieved for the business day Login Report entails the following: Identify KPI gaps in terms of Calling / Availability / Pricing / Promotions / Cooler
Assistant Manager
ExlCape Town Region
meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality on calls should not have been placed on a PIP / Smart Plan / Coaching Contract in the last 3 months • No Written Warnings meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality on calls should not have been placed on a PIP / Smart Plan / Coaching Contract in the last 3 months • No Written Warnings
Assistant Manager Cape Town
ExlCape Town Region
meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality on calls should not have been placed on a PIP / Smart Plan / Coaching Contract in the last 3 months • No Written Warnings meetings / calls. In addition to call service levels, customer satisfaction and accuracy and quality on calls should not have been placed on a PIP / Smart Plan / Coaching Contract in the last 3 months • No Written Warnings
Field Service Specialist Cape Town
Boikago Human Capital GroupCape Town Region
Technical Services Specialist in the Technical Service Centre– Based in Cape Town, Brief Role Description Ensuring level of dealer technical capability and repair quality by providing on-site Dealer steering through a specialized After Sales consulting service, impart coaching expertise and actively drive interventions within expert technical analysis, diagnosis- & repair coaching on escalated customer repair cases onsite at Dealers escalated technical problems to effect improved quality of information and quicker resolution. Traveling
Helpdesk Operator
FreerecruitKloof Street
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
It Desktop Support Engineer Diep River,retreat,woodstock,mitchell's Plain
Global Synapse Technologies LtdSouth Africa
R14k - R20k be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
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