services Providing workstations related support for Absa retail as well as the corporate environment. Locating Helpdesk Support Providing remote support to all Absa users utilising the given remote tools, by resolving on the Absa account for whatever reasons and re-assigning these incidents to the relevant Absa support within the set service level agreement. Ensuring that Absa staff members are informed/updated regarding the critical and complex system incidents within the Absa Group and analysing, recommending and implementing
Perform Regression Testing Logging of defects on Absa selected software Vendor relationship management
skills with a high attention to detail Provide general assistance to the Operations team and end users Adhere
Description Main Purpose of the Job The management of projects to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales, and quality. Role Outcomes: Project initiation – Project charter Project planning – Project