Absa Customer Service Jobs in Mpumalanga
Goscor Group Of Companies
Service Helpdesk
Goscor Group Of Companies
South Africa
the Service Helpdesk. The Service Helpdesk Operator is one of the core functions of the Service Department Department where customer relationships are built and maintained. Receives all breakdown calls (via email more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when
share this job on whatsappGermiston
Goscor Group Of CompaniesSouth Africa
the Service Helpdesk. The Service Helpdesk Operator is one of the core functions of the Service Department Department where customer relationships are built and maintained. Receives all breakdown calls (via email more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when
Digital Specialist Johannesburg
Goscor Group Of CompaniesSouth Africa
right interface and structure which will suit the customer journey best. The aim is to make the online ecommerce etc.) • Customer service - daily communication with customers to answer and resolve customer queries • Customer Relationship Management - build retention and acquisition strategies to build customer database database and segment customer communication. • Work closely with web development and technical teams to improvements. • Customer User Journey Development and assessment - be able to monitor and build customer journeys
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