actively seeking passionate Intermediate & Senior Support Engineers to join our dynamic team on a full-time infrastructure support Familiarity with VOIP systems is preferred Prior experience in Network Support is beneficial
development/enhancements) Support Operations in the GROUP Plants as a part of the operations support team. Preparation process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing propose solutions to improve the support of (new) business processes Support the functional team with issues
services of a IT Technician to join their team • User support: o MS Office 365 o Hardware troubleshooting & Remote support • Network hardware installs on remote sites • Stock takes • Quotes • Server support • Use customer satisfaction • Standby & after-hours support to end users Grade 12 Valid Drivers License CompTIA CompTIA A & N (Preferred) Tier 1 & 2 support Experience
transport management. Support with month-end processes. User support. Support SAP Analytics Cloud (SAC) dashboards. Post go-live support. General Operations support. End to End Testing support. NB: By applying
operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes resources for the assigned systems and applications. Supports the AWM Processes "Deliver & Operate IT Technology" applications Supports the LRE in post mortem handling of major and critical incidents Supports the LRE in assigned tasks regarding the assigned applications Supports ITSCM tasks (e.g. IT emergency exercises) and
COMMENCEMENT: As soon as possible ROLE: Application support for Application owners, including governance adherence Active Directory, VMWare. Provide VM0 Application support to all GROUP markets, globally. Ticket and change raised by users either telephonically or via email. Support Applications that cover a vast landscape - from Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business reading
COMMENCEMENT: As soon as possible ROLE: Application support for Application owners, including governance adherence Active Directory, VMWare. Provide VM0 Application support to all GROUP markets, globally. Ticket and change raised by users either telephonically or via email. Support Applications that cover a vast landscape - from Service Desk, hardware configuration and technical support. Fluent German-speaking, including Business reading
to join their technical support team. Key performance areas: Technical support primarily DF products, but scope of work will also include support on the entire basket of products available Development of equipment is used. Providing telephonic and online support to dealers and end users Training of dealers and
process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing propose solutions to improve the support of (new) business processes. Support the functional team with issues Trouble shooting EWM issues and providing business support Understanding EWM queues in S/4HANA Monitoring
monitor and observe software reliability in the supported environment Handing of incidents and changes in Development Life Cycle Managing projects / processes Support Product in an Agile approach by proactively managing in-line with the organisational Agile Working Model Supports the Product owner to shape the Product roadmap Ansible) Coordination between development and support environments ADVANTAGEOUS SKILLS: Knowledge of