analysts
Technical Test Analyst (Senior)
Johannesburg/Pretoria
Responsibilities:
Provide second line support for technical and functional solutions Technical Support: Oracle, SQL Server
issues to all relevant parties. o Communicate technical decisions, discoveries, practices, processes, appropriate, i.e. Software. o Keep abreast of non-technical factors that have a direct bearing on technological Understand and keep abreast of the Woolworths IT technical infrastructure by using the appropriate internal operational stability o Perform the administration of technical solutions according to the agreed plans and processes working in related areas of technical concern are informed on all relevant technical decisions, discoveries
second line support for technical and functional solutions
Technical Support:
issues to all relevant parties. o Communicate technical decisions, discoveries, practices, processes, appropriate, i.e. Software. o Keep abreast of non-technical factors that have a direct bearing on technological Understand and keep abreast of the Woolworths IT technical infrastructure by using the appropriate internal operational stability o Perform the administration of technical solutions according to the agreed plans and processes working in related areas of technical concern are informed on all relevant technical decisions, discoveries
Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing experienced professional to helm our clients' technical support department, drive exceptional customer years) in a technical support leadership role within the ISP industry. Strong technical background with Responsibilities: Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and effective resolution of customer inquiries, technical issues, and service requests, while maintaining
years) in a technical support leadership role within the ISP industry.
very technical, and you will have the many opportunities to get involved in not just technical support complex projects for customers.
servers in order to design and install a complete Control Centre Excellent knowledge in Leica GNSS hardware TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Monitoring integrate them into our systems. Assist Monitoring and Control Segment Manager in improving the Monitoring market responsible for selling our services, Training, consultancy installation support to all monitoring related communication skills and sensitivity to varying levels of technical competency in clients and the pressures clients