North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
looking for a Communication Specialist Position. As a Communication Specialist, you will capture confidential
will focus on managing client service teams and developing strategies to improve service delivery and client Market Key duties of the Client Services Manager: Develop and execute strategies to establish the technical and onboarding process for technical support specialists, operations staff, and other team members Oversee inquiries from real estate agents using the platform Develop and implement procedures for troubleshooting technical exceptional customer service Collaborate with product development and engineering teams to address platform bugs
will focus on managing client service teams and developing strategies to improve service delivery and client Market Key duties of the Client Services Manager: Develop and execute strategies to establish the technical and onboarding process for technical support specialists, operations staff, and other team members Oversee inquiries from real estate agents using the platform Develop and implement procedures for troubleshooting technical exceptional customer service Collaborate with product development and engineering teams to address platform bugs
clients, correct as required and sign. Action account / demurrage queries timeously where required. Communication Keep departmental management advised of notable developments, i.e New Clients, exceptional bookings, cancellations
clients, correct as required and sign. Action account / demurrage queries timeously where required. Communication Keep departmental management advised of notable developments, i.e New Clients, exceptional bookings, cancellations
SLA's in place Liaison with Suppliers regarding Accounts Payable Follow-ups to ensure service continuity Supervisor. Investigation of AWOL orders created by Accounts Payable. All afterhours calls to be managed and approaches for choosing a course of action or developing appropriate solutions, taking action that is
SLA's in place Liaison with Suppliers regarding Accounts Payable Follow-ups to ensure service continuity Supervisor. Investigation of AWOL orders created by Accounts Payable. All afterhours calls to be managed and approaches for choosing a course of action or developing appropriate solutions, taking action that is
data • Capable planner • Basic understanding of accounting fundamentals • Ability to learn and adapt quickly
data • Capable planner • Basic understanding of accounting fundamentals • Ability to learn and adapt quickly