Development Solutions External Client Service Account Manager. Permanent position Matric certificate/ cost to company per month The post Client Service Account Manager appeared first on freerecruit.co.za .
Town Office to provide fast and useful technical assistance on computer systems. The successful candidate point of contact for customers seeking technical assistance over the phone or email Support the remote troubleshooting company desktops and laptops Disables expired accounts by following up with HR monthly on terminations/separations and software matters Timely creates user accounts, user account administration, files rights management
Remote and onsite support to customers Remote assistance covering hardware, operating systems, email, meeting SLAs Password resets, mail routing, and account management Logging customer queries and updating
satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Customer Care Account Managers to align technical support activities with overall customer account strategies support documentation, knowledge bases, and FAQs to assist in customer self-service and team reference. -Continuous
authoring white papers, and serving as Account Support Lead on accounts. Creating architectural solutions other functional and technical architects/analysts. Assist in uncovering and clearly identifying prospects' working remotely. Prior Solution Architect and account management experience is a plus. Fully functioning
Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to
provided with first level IT support timeously and assisting the head of IT with projects and day to day tasks tasks Key Job Outputs: Creating user accounts and managing access control Providing IT support and resolving resolving problems for colleagues Assisting with onboarding of new colleagues Procuring, maintaining, and
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Telephone Support for customers
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email, meeting SLAs Password resets, mail routing, and account management Logging customer queries and updating
solutions. Work alongside Account Managers and Support Services teams in key accounts as the design specialist and solving problems Have a strong sense of accountability and ownership Are a team player who is reliable