North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to webinars, assist with the curation of valuable content for clients, engage in-opportunity accounts, host
advantageous Key Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries •Ensure •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily shipment events •Manage estimates and advice Customer Service or Key Account Managers of deviations •Report directly to the Client Services Manager The post Client Services Assistant appeared first on freerecruit.co.za .
completion within the desired time frames. Advice and assist on all Regulatory requirements by being confident with legal practitioners. Accept liability and accountability for any issue, problem, and task that affects required timeframes agreed upon. Involve the assistance of SPS Management should it be required. Understand interests of the COMPANY. ACCOUNTABILITIES: You will be directly accountable for: Meeting all Regulatory
relationships with clients; – Managing client accounts using in-house systems (training provided) The
will have: Proven experience in Customer Success, Account Management, or a similar customer-focused role
Centre Staff Customer Service Representatives to assist clients over the phone with regards to service incoming calls to assist with clients / customer request and complaints service · Assisting Customers over company · Monitoring calls to report technical assistant to clients · Office Administration – Record keeping
individual who will execute all driving duties and to assist with any other reasonable duties as required. Position other reasonable duties required by department Assist with translation of other languages when possible
individual who will execute all driving duties and to assist with any other reasonable duties as required. Position other reasonable duties required by department Assist with translation of other languages when possible
phone, or through electronic communication channels Assist customers with inquiries, concerns, and complaints
online, or any other platform. The Salesman will assist the customer in understanding the Companies products