career opportunity for a dynamic and Central Key Accounts Manager to provide administrative and analytical Key Accounts Team. Purpose of the Job: To act as centralised liaison with clients and Key Account Managers Managers (KAMs) in respect of all client accounts. Acquire a thorough understanding of Client administrative between KAMs and internal teams. Resolve client account queries and provide the KAMs with the required forecasts to KAMs. Monitor centrally all client base account statuses and schedule client stock takes for KAMs
career opportunity for a dynamic and Central Key Accounts Manager to provide administrative and analytical Key Accounts Team. Purpose of the Job: To act as centralised liaison with clients and Key Account Managers Managers (KAMs) in respect of all client accounts. Acquire a thorough understanding of Client administrative between KAMs and internal teams. Resolve client account queries and provide the KAMs with the required forecasts to KAMs. Monitor centrally all client base account statuses and schedule client stock takes for KAMs
mission, just like you!
Account specific roles and responsibilities:
management Reports Sales and Operations management Contract Contract audits Holding staff meetings Handling of
Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolution & guidelines for development needs Liaison and contracting with the coaching and training teams Contracted development plans for
comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and updating
comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and updating
Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate company
Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate company
Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Responsible •Create status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries queries •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily shipment •Manage estimates and advice Customer Service or Key Account Managers of deviations •Report directly to the