Key Account Managers •Assist with resolution of Debtors queries •Ensure clients, Customer Service, Key Service or Key Account Managers of deviations •Report directly to the Client Services Manager The post
Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and improving their new business, servicing and claim journeys. Champion the customer experience
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and improving their new business, servicing and claim journeys. Champion the customer experience
working on an accounting package ( Evolution advantageous)
other's perspectives into account when communicating.
Customer service orientation