to all customer queries and following up with dealership staff Daily processing of all customer receipts is easily accessible on request. Reconciling customers a/c's and GL accounts if and when required. Checking Credit Manager. Ensuring all communication with customers & colleagues is kept professional, courteous of journals Opening of new accounts experience Customer invoicing statement experience Motor Retail industry
building appropriate, innovative and customer centric solutions for customers; while providing leadership to teams on how to continuously improve processes and customer experience. Drive cost efficiencies through the market · Pricing · Target Market · Financing · Customer Solutions · VAPS Define the strategic objectives surveys to determine the needs and requirements of customers Identify possible gaps in the current product management for archiving Manage Customer Service Identify the elements of customer behaviour in terms of trends