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Customer service / support
- Careerbox
Uk Team Leader Market Related
Careerbox
South Africa
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer experience tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry handle team and customer emotions in a service industry where service interruption is common. 2 years Team Team Leader experience (Managing a team of more than 10) Computer literate (MS Office, Word, Excel, PowerPoint
share this job on whatsappTeam Leader Durban
CareerboxSouth Africa
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer experience tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry handle team and customer emotions in a service industry where service interruption is common. 2 years Team Team Leader experience (Managing a team of more than 10) Computer literate (MS Office, Word, Excel, PowerPoint
Team Leader Cape Town
CareerboxCape Town Region
provide quality and efficient service to our clients leading, managing, developing and motivating a team methods to improve team operations, efficiency and service to customers and clients. Provide statistical and Provide input into team awards and implement and manage incentive budgets Monitor and plan weekly team on a monthly basis and monitor adherence thereto Manage physical resources and tools of trade eg seating and procedures are referred to the Operations Manager • Any decision made must be consistent for all
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