The primary objective for appointing a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints, queries and escalations from internal and external stakeholders. The Retention consultant will also handle all consumer and business cancellations to prevent
The primary objective for appointing a Retention consultant in the Retention Contact Centre is to handle all consumer and business complaints, queries and escalations from internal and external stakeholders. The Retention consultant will also handle all consumer and business cancellations to prevent
Key Responsibilities:
Administrative Duties: