authorisation support calls within agreed SLAs • Administration of authorisation calls on CRM • Actioning SAP experience advantageous • Computer literacy MS Office • General business process knowledge advantageous Precise planning and excellent organisational/administration skills • Exceptional accuracy and strong attention
engineering team on manpower requirements (planning/administration). Participation in meeting (Engineering, Production
go-live support. Identify unproductive areas in the operation and take the necessary action to correct. Identify and train users Perform gap analysis between operational processes and application functionality to identify
delivery channels to enhance effectiveness. 4. Operations Management: Select and approve service providers