seeking a passionate and experienced Customer Support Specialist who is eager to ensure an exceptional clientele. The Role In the role of a Customer Support Agent for BetBus, your primary duty involves delivering proactively managing potential issues. Progressively advance personal knowledge and skills through training is advantageous Proven experience in a customer support role or a comparable customer-facing position Exceptional Proficiency in using computers is obligatory Technical knowledge and comprehension of software applications
Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing clients' technical support department, drive exceptional customer service, and enhance their support processes principles in the wireless industry. Minimum Requirement Bachelor's degree in Information Technology, years) in a technical support leadership role within the ISP industry. Strong technical background with Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and mentoring
To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide
customer-focused Pump Specialist to join our team as Technical Customer Support. As part of this role, you'll spearhead spearhead the development and optimisation of our technical support services for our customers and service partners all client inquiries, whether it's about product support, selections, or recommendations. Taking charge maintained for management. Providing direct technical and commercial support to our external service partners. invaluable insights into product selections. Requirements: You hold a Grade 12/N3 Certificate. Over 3
Job Title: Technical Support Analyst
Employment Type: Permanent
TECHNICAL SKILLS AND SUPPORT REQUIRED:
Customer and technical support experience MUST have similar industry technical support experience in
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely remotely as well as onsite when required. Their team is very technical, and you will have many opportunities opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, and other DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
looking for a 3rd line Support Engineer with at least 3-4 years' experience, to support our clients remotely remotely as well as onsite when required. Our team is very technical, and you will have the many opportunities opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, and role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
technologies and ready to take on the challenges of supporting enterprise-level, mission-critical systems? We backgrounds. Key Responsibilities: System Support : Manage and support enterprise-level, mission-critical systems Communicate intricate technical and procedural matters clearly to both technical and non-technical personnel. Incident infrastructure during major incidents and provide technical leadership. Network Configuration & Troubleshooting network backups What We Need from You: Educational Requirements : Matric/ Grade 12 Diploma/Degree in a relevant
second line technical support agents, ensuring swift and effective resolution of customer technical queries innovative support strategies, managing team productivity, and maintaining high technical and service service standards. Minimum Requirements Education: -Minimum of 3-year tertiary diploma in relevant field -A