Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
Responsible for creating end-to-end, relevant, customer centric interactions via a thorough understanding understanding on what matters most to the customers, as well as designing customer experiences (CX) end-to-end through driven by the ambition to create exceptional customer experiences and constantly evolve. // Fully understand input into segment campaign blueprint and global customer experience journeys / campaign planning and follows-up and manages relationships with selected local customers and thought leaders // Ensures integration of
CRM platform utilisation (email and in APP comm) Customer data management Loyalty program Duties Support driving loyalty program Create and deploy customer journeys Customer Journey performance monitoring and reporting membership base Drive APP download acquisition Customer retention Data cleanup (unsubscribe management)
comprehensive brand strategy that aligns with customer journeys across all touch points. Your role will go-to-market strategies for new markets and diverse customer segments. You will oversee targeted marketing will foster a customer-centric culture within your team, ensuring alignment with the customer journey at strategies tailored to new markets and diverse customer segments Oversee marketing campaigns targeted Foster a customer-centric culture within the marketing team, ensuring alignment with the customer journey
comprehensive brand strategy that aligns with customer journeys across all touch points. Your role will go-to-market strategies for new markets and diverse customer segments. You will oversee targeted marketing will foster a customer-centric culture within your team, ensuring alignment with the customer journey at strategies tailored to new markets and diverse customer segments Oversee marketing campaigns targeted Foster a customer-centric culture within the marketing team, ensuring alignment with the customer journey
Reference: JHB000738-SS-1 An industry leading Bank has an exciting opportunity available for a Marketing of the CE communication strategy, understand the Bank's market and clients' needs and act as an advisor quality clients as well as support client value and service communication journeys. To develop effective client and on the right platform for our products and services. Key Tasks and Accountabilities: Delivery of CE utilise CE Marketing Channels to market products and services which are client focused; fit for purpose. Manage
Reference: JHB000738-SS-1 An industry leading Bank has an exciting opportunity available for a Marketing of the CE communication strategy, understand the Bank's market and clients' needs and act as an advisor quality clients as well as support client value and service communication journeys. To develop effective client and on the right platform for our products and services. Key Tasks and Accountabilities: Delivery of CE utilise CE Marketing Channels to market products and services which are client focused; fit for purpose. Manage
of the CE communication strategy, understand the Banks market and clients needs and act as an advisor to quality clients as well as support client value and service communication journeys.
candidate's own account. Please note, only South Africans will be considered for this position. Key Responsibilities Monitor industry trends, market dynamics, and customer feedback to inform marketing tactics and content underpressure · High degree of quality control and customer service orientation · Excellent communication and
candidate's own account. Please note, only South Africans will be considered for this position. Key Responsibilities Monitor industry trends, market dynamics, and customer feedback to inform marketing tactics and content underpressure · High degree of quality control and customer service orientation · Excellent communication and